Most all of our pieces are handmade to order in small batches in our studio located in Upper Arlington, OH. Our current turnaround time is 7-10 business days for production plus shipping time. We will certainly try our very best to ship ASAP. Should you need your item by a certain date please send a message to firstname.lastname@example.org so we may discuss rush options available to you.
We ship all items out standard shipping via USPS first class mail. Shipping can be upgraded to USPS priority or USPS express at an additional cost at checkout. Tracking numbers are provided for both shipping methods.
ESTIMATED DELIVERY TIMES WITHIN THE US
USPS First Class: 3-5 business days (standard)
USPS Priority Mail 2-3 business days
USPS Express Mail 1-2 business days (overnight)
✈✈✈ INTERNATIONAL SHIPPING ✈✈✈
First class international can take 2-6 weeks for delivery, depending on customs. USPS does not provide a tracking number. You will receive a "customs declaration" receipt number for confirmation. If you need a tracking number for international shipping, an upgrade is required. Please email email@example.com for rates.
We know shopping online can sometimes be tricky. It is our goal for you to love your purchase, so please feel free to e-mail us with any questions you have before ordering. We'll do our best to help you feel comfortable shopping.
We are happy to offer exchanges or a store credit if an item doesn't work out for you within 10 days of date on purchase receipt. All items must be in original condition. All customized and personalized jewelry sales are final. Customized items may not be returned or exchanged as they have been altered specifically for you.
If you have any other questions about shipping or returns, e-mail us at firstname.lastname@example.org and we'll be happy to help.
Shipped worldwide the BOHINDI brand presents collections of mindful and intentional designed accessories and wellness essentials. We suggest you take the following steps to best care for your BOHINDI jewelry and accessories.
JEWELLERY BOHINDI jewelry is hand made - the metal components we use are either 14k gold filled, sterling silver, pewter or brass. All earring hooks and posts are nickel free. This includes the sterling silver and gold filled earring hooks. We are mindful when sourcing our components and always purchase nickel free, however, even though all cautions are taken, we advise that traces of nickel may be found in our jewelry.
Our gold-filled jewelry is a lifetime gold product that, unlike plating, will never flake, peel or rub off. A thick sheet of 14k gold (100 times thicker than plating) is permanently bonded to a base metal that leaves only gold touching the skin. This technique is a more affordable alternative to buying solid 14k gold; and looks, wears and feels exactly like solid gold
CARE Always keep your BOHINDI jewelry stored in a box or bag. Exposure to air will tarnish certain metals. Be sure to remove your jewelry before sleeping, showering or swimming. Water/motion and jewelry do not mix. Shine with 100% cotton or jewelry cloth. You can polish your sterling, bronze or brass pieces up to a high glossy shine or allow them to darken and age. It's up to you. Please be mindful when wearing your jewelry, as jewelry is delicate. Inspect regularly. Something wrong? Contact us! Damage from careless wear is not the responsibility of BOHINDI
EMBELLISHED PRODUCTS BOHINDI jewelry is made by hand, therefore, each piece will vary slightly. Please take special care of embellished pieces & refrain from getting perfume, moisturizer or hairspray on them.
WARRANTY Each BOHINDI product is carefully hand constructed from the highest quality materials. Given the delicate nature of a hand made process, we offer a 6 month warranty on all BOHINDI pieces from date of purchase. This warranty covers manufacturing faults (does not cover neglect or wear & tear) and at our discretion we will replace or repair your damaged product.
Please contact us directly regarding any warranty claim at email@example.com