Most all of our pieces are handmade to order in small batches in our studio located in Upper Arlington, OH. Our current turnaround time is 7-10 business days for production plus shipping time. We will certainly try our very best to ship ASAP. Should you need your item by a certain date please send a message to firstname.lastname@example.org so we may discuss rush options available to you.
We ship all items out standard shipping via USPS first class mail. Shipping can be upgraded to USPS priority or USPS express at an additional cost at checkout. Tracking numbers are provided for both shipping methods.
ESTIMATED DELIVERY TIMES WITHIN THE US
USPS First Class: 3-5 business days (standard)
USPS Priority Mail 2-3 business days
USPS Express Mail 1-2 business days (overnight)
✈✈✈ INTERNATIONAL SHIPPING ✈✈✈
First class international can take 2-6 weeks for delivery, depending on customs. USPS does not provide a tracking number. You will receive a "customs declaration" receipt number for confirmation. If you need a tracking number for international shipping, an upgrade is required. Please email email@example.com for rates.
We know shopping online can sometimes be tricky. It is our goal for you to love your purchase, so please feel free to e-mail us with any questions you have before ordering. We'll do our best to help you feel comfortable shopping.
We are happy to offer exchanges or a store credit if an item doesn't work out for you within 10 days of date on purchase receipt. All items must be in original condition. All customized and personalized jewelry sales are final. Customized items may not be returned or exchanged as they have been altered specifically for you.
If you have any other questions about shipping or returns, e-mail us at firstname.lastname@example.org and we'll be happy to help.