New Beginnings Intention Candle

HOW LONG WILL MY ORDER TAKE TO ARRIVE?

Most all of our pieces are handmade to order in small batches in our studio located in Upper Arlington, OH. Our current turnaround time is 3-5 business days for production plus shipping time. We will certainly try our very best to ship ASAP.

RUSH SERVICE:

Should you need your item by a certain date please send a message to info@bohindi.com or text message our studio at 614.706.6252 so we may discuss rush options available to you.

We ship all items out standard shipping via USPS first class mail. Shipping can be upgraded to USPS priority or USPS express at an additional cost at checkout. Tracking numbers are provided for both shipping methods.

USPS First Class: 3-5 business days (standard)
USPS Priority Mail 2-3 business days 
USPS Express Mail 1-2 business days (overnight) 

BOHINDI WARRANTY

Bohindi has been a trusted retailer of intentional jewelry since 2011. We stand behind what we make and what we sell and we want every step of your purchase to be filled with peace and joy. Read below for our warranty policies for different categories of jewelry. Please contact us with any questions! Our customer service team is ready to help and answer any questions. 

The Bohindi warranty is only eligible for purchases made directly from our store locations and our website. Items purchases from any resellers must be handled directly through that third-party.

BOHINDI  JEWELRY 

At Bohindi our studio takes great care to ensure our jewelry is made to last, and we stand behind the quality of our pieces. If any repairable damage or breakage occurs, we offer a two year warranty from the date of purchase to take care of your product. Please feel free to contact us at info@bohindi.com with any questions!

Please note our warranty does not cover any lost items or jewelry that has been handled by third-party jewelers. Only items purchased directly from our website and stores are covered by our warranty. Our warranty excludes coverage due to typical wear and tear and/or negligence. International orders are not eligible for warranty coverage or repair services at this time. If you experience issues with your purchase at any time, please contact us at info@bohindi.com

DESIGNER JEWELRY 

If you purchased your designer piece from us, we’re happy to help! We work in partnership with our designers to stand by the quality of your jewelry. We offer a 2 year warranty to take care of your item if any breakage or damage occurs. Our warranty excludes coverage due to wear and tear and/or negligence. Please contact us at info@bohindi.com with any questions!

Please note our warranty does not cover any lost items or jewelry that has been handled by third-party jewelers. Only items purchased directly from our website and stores are covered by our warranty. International orders are not eligible for warranty coverage or repair services at this time.

WELDING 

Though we’d love for your Forever GOLDN Bracelet to last, forever, we understand that things can happen! We offer a 30 day guarantee to come in and get re-welded, if you experience any fit issues or need adjustments. For further details and questions, please contact us with any questions! 

Please note our warranty does not cover any lost items or jewelry that has been previously handled by third-party jewelers. Only items purchased directly from our website and stores are covered by our warranty. Our warranty excludes coverage due to typical wear and tear and/or negligence. If you experience issues with your purchase at any time, please contact us at info@bohindi.com